CS · CLASS 04 · Available

Sage.

AI Customer Success

The friend every customer wishes they had. Runs every new customer through a guided 14-day activation. Nobody churns in week one anymore.

Warm
Patient
Problem-solver

OPERATOR · CS

STATUS · READY TO DEPLOY

Trained · April 2026 3-day deploy $1,300 setup · $700/mo

The Dossier

Customers don't churn because of bugs. They churn because nobody noticed them.

ClassCS · Customer Success

StackIntercom · Zendesk · HubSpot · Gorgias · Mixpanel

Setup$1,300 one-time

Monthly$700/mo flat

Time to live3 days

Uptime24 / 7 · never sleeps

Meet Sage.
The friend every customer wishes they had.

Customers don't churn because of bugs. They churn because nobody noticed them. Sage notices everything.

She runs every new customer through a 14-day activation flow that hits first-value faster than any human CSM can. She reads usage data in real time and flags the accounts about to churn — before they file the cancellation ticket. She spots expansion opportunities in product behavior and plants the seed for the upsell at exactly the right moment.

Great customer success is a warm friend who notices when you're struggling. Sage is that friend, across every customer, at the same moment, forever.

What Sage Does

The work, in detail.

Four core capabilities. Installed on day one. Running on day three.

01 / 04

Onboarding that sticks

Runs every new customer through a guided 14-day activation. Nobody churns in week one anymore.

02 / 04

Ticket triage + resolution

Handles 80% of support tickets end-to-end. Escalates the rest with full context — your team never starts from scratch.

03 / 04

Retention signals

Flags at-risk accounts before they churn. Reaches out with the right nudge at the right time.

04 / 04

Upsell moments

Spots expansion opportunities in real usage data. Plants the seed, hands the close to your AE.

A Live Exchange

Sage · Tuesday 2:14 PM — customer replied

Caller Sage — a customer (Priya @ Clearstep) is stuck on the integration setup. Can you take it?

Sage On it. Reading the ticket now — she's been going for 47 min, dead-ended at the webhook step. I'll walk her through screen-share in 4 min. If I can't unstick her, I'll loop you in before she escalates.

Caller Good. Flag if she's still stuck after 15 min.

Sage Resolved at 2:31 PM — it was a region mismatch in her API keys. She's live now. Logged the friction point + pinged the PM channel (this is the 4th ticket on this flow this week, worth a doc update).

Who Hires Sage

For the leaky funnel.

If churn is eating your growth, Sage plugs the holes.

SaaS Founders

Replace your first SDR hire. Keep the $80K/yr salary in your pocket.

Agency Owners

Feed your pipeline while you close. Nova books; you sign.

Solo Consultants

Stop cold-calling. Nova runs your outbound, you run your calendar.

How It Works

Interview Sage

Click the chat. Ask about your business. Get real answers in real time. No demo call, no waitlist.

Sign + onboard

$1,300 setup + $700/mo. Share your tools and logins through our secure intake. We take it from there.

Go live in 3 days

72 hours later, your operator is running. Weekly report lands every Monday. You can pause, cancel, or change anytime — no annual contracts.

Questions People Ask

The stuff you're actually wondering.

Is this really AI, or is someone typing back?

Real AI — running 24/7 on Tethron's infrastructure. Your operator doesn't take breaks, doesn't have off days, and doesn't get lost in the weeds. Every interaction is context-aware and consistent with how we trained them on your business.

What if it's not a good fit?

Full refund within the first 24 hours of setup, no questions. After that, you can pause or cancel any month with 14 days notice. No annual contracts, no exit fees.

Do I need to be technical?

No. You share the logins for the tools your operator needs, and our team handles everything else — the setup, the integrations, the monitoring, the updates. You see reports, not terminals.

What happens if something breaks?

Our team monitors every operator 24/7. If something gets stuck, we fix it before you'd notice — usually inside an hour. If there's ever a real outage, you're credited and notified. You never have to debug anything.

How do I know it's actually working?

Weekly report in your inbox every Monday: activity, replies, meetings booked, conversions. Plus a live dashboard you can check anytime. If the numbers aren't there, we fix it. If we can't fix it, you don't pay.

HIRE SAGE