CSR · CLASS 10 · Available

Echo.

AI Customer Support

Sounds like your best rep. Scales like software. 80% of incoming support resolved on first contact. The other 20% get escalated with full context, not a fresh start.

Mirrors your voice
Patient
Sharp

OPERATOR · CSR

STATUS · READY TO DEPLOY

Trained · April 2026 3-day deploy $1,300 setup · $700/mo

The Dossier

Your voice is a fingerprint. I learned it in 48 hours, and I've never forgotten it.

ClassCSR · Customer Support

StackZendesk · Intercom · Gorgias · Help Scout · Slack

Setup$1,300 one-time

Monthly$700/mo flat

Time to live3 days

Uptime24 / 7 · never sleeps

Meet Echo.
Sounds like your best rep. Scales like software.

Your best support rep is a fingerprint — the way she handles angry customers, the way she lands a joke, the way she escalates with exactly the right amount of urgency. Most support tools flatten that into form responses. Echo learns it.

Trained on your help docs, your Slack, your past tickets, and your brand voice in 48 hours. After that, 80% of tickets get resolved on first contact, in your voice, across email, chat, and DMs. The 20% that escalate arrive at your team with full context — not a fresh start.

Support goes from a cost center that keeps your team up at night to a brand asset that ships CSAT numbers you've never seen.

What Echo Does

The work, in detail.

Four core capabilities. Installed on day one. Running on day three.

01 / 04

Tier-1 tickets, solved

80% of incoming support resolved on first contact. The other 20% get escalated with full context, not a fresh start.

02 / 04

Trained on your docs

Reads your product, your help center, your Slack. Learns your edge cases. Sounds like it's been on your team for 3 years.

03 / 04

Multi-channel coverage

Email, chat, social DMs, app reviews — Echo handles them all with the same voice and consistency.

04 / 04

Feedback loop to product

Tags every ticket with pain points. Builds a weekly "what's biting customers" report your PM actually reads.

A Live Exchange

Echo · Thursday 3:48 PM — customer ticket, handled

Caller [Customer] Your app just ate 45 minutes of my work. I'm done.

Echo That's the worst possible thing to happen mid-flow. I'm so sorry. Two things right now: (1) pulling your session log to see if we can recover the work, (2) opening a direct line with engineering. Give me 6 minutes.

Caller [Customer] Okay.

Echo Found it. Your last save was 42 min into the session — restored to a new document, link incoming. Engineering confirms this was a stale-cache bug from the 2 PM deploy; already rolled back. And I'm extending your plan a month on us since this was our mistake.

Who Hires Echo

For the overflowing queue.

If support is your bottleneck, Echo is your scalable answer.

SaaS Founders

Replace your first SDR hire. Keep the $80K/yr salary in your pocket.

Agency Owners

Feed your pipeline while you close. Nova books; you sign.

Solo Consultants

Stop cold-calling. Nova runs your outbound, you run your calendar.

How It Works

Interview Echo

Click the chat. Ask about your business. Get real answers in real time. No demo call, no waitlist.

Sign + onboard

$1,300 setup + $700/mo. Share your tools and logins through our secure intake. We take it from there.

Go live in 3 days

72 hours later, your operator is running. Weekly report lands every Monday. You can pause, cancel, or change anytime — no annual contracts.

Questions People Ask

The stuff you're actually wondering.

Is this really AI, or is someone typing back?

Real AI — running 24/7 on Tethron's infrastructure. Your operator doesn't take breaks, doesn't have off days, and doesn't get lost in the weeds. Every interaction is context-aware and consistent with how we trained them on your business.

What if it's not a good fit?

Full refund within the first 24 hours of setup, no questions. After that, you can pause or cancel any month with 14 days notice. No annual contracts, no exit fees.

Do I need to be technical?

No. You share the logins for the tools your operator needs, and our team handles everything else — the setup, the integrations, the monitoring, the updates. You see reports, not terminals.

What happens if something breaks?

Our team monitors every operator 24/7. If something gets stuck, we fix it before you'd notice — usually inside an hour. If there's ever a real outage, you're credited and notified. You never have to debug anything.

How do I know it's actually working?

Weekly report in your inbox every Monday: activity, replies, meetings booked, conversions. Plus a live dashboard you can check anytime. If the numbers aren't there, we fix it. If we can't fix it, you don't pay.

HIRE ECHO